FAQ

Chablé Maroma Resort & Spa, one of the most exclusive refuges in Mexico, is only 35 minutes by car from the Cancun International Airport and only 15 minutes from Playa del Carmen. If you wish, our concierge can hire a private transfer that will be waiting for you at the airport, at an additional cost. The International Airport of Cancun has many transportation services.

We can also organize transfers if you come from Merida, Tulum, Playa del Carmen or any other nearby site.

 

It’s a humid tropical climate, with pleasant breezes. From December to April is the dry season, when the weather is less hot, reaching low 90ºF in the day and between 70º and 80º F at night. In the rainy season, it usually rains in the afternoon, allowing you to enjoy sunny days any month. The Riviera Maya has an average of 300 sunny days each year.

 

Of course! Chablé Maroma is in a privileged location in the Riviera Maya, with an extensive private beach, gardens and trails, as well as beautiful swimming pools. The family and older children can enjoy yoga classes or exploring the attractions of the Riviera Maya, where there are always adventures to discover. Simply, enjoying the laughter of your children will make your stay unforgettable.

 

Yes. Chablé Maroma is located in the Riviera Maya. The archaeological zone of Tulum, one of the most fascinating Mayan sites, is only 54 kilometers from Chablé Maroma. Other important archaeological sites can be visited on a day trip. Our concierge will be happy to arrange any visit you wish.

 

Yes. Chablé Maroma is located minutes from the main theme parks, such as X’Caret, Xel-Ha, Xenses, Wet n ‘Wild and even the Cirque Du Soleil show, Joyá, in Playa del Carmen. In addition, within 20 minutes it is possible to enjoy fascinating cenotes, some inside caverns. Your concierge can recommend different activities according to your tastes and desires.

 

Upon waking up in Chablé Maroma, our classic “Eye Opener” will be waiting for you. Enjoy coffee, tea or fresh infusions, juice and sweet bread in your Casita. Then, when you are ready to start the day, join us for breakfast poolside, where you can enjoy a hearty traditional Mexican desayuno.

 

Running water in Mexico is not potable. However, we make sure you have bottled water at your fingertips at all times, at no additional cost.

 

In Chablé Maroma we have a “no cash” policy, which means that from the moment you arrive with us, you do not need money. We suggest a fee for service in all the services we offer, which will be added to your final account. Therefore, you should only worry about enjoying during your stay with us.

 

This privileged region of Mexico is considered one of the most beautiful in the world. It is one of the most complete destinations: pristine nature, exceptional climate, nightlife, shopping, shows, culinary experiences and a host of possibilities await you. Cancun is a cosmopolitan, vibrant city, while Isla Mujeres retains the charm of a Mexican fishing village. Tulum is a bohemian destination and Playa del Carmen is charming and fun.

 

We have an extensive menu of wellness, fitness, cultural and fun activities throughout the week in Chablé Maroma, be sure to consult our concierge or the menu of activities found in your Casita.

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